A pretty sleek layout and appearance.
Their own slot games which are great fun.
Excellent bonuses and ongoing promotions.
No live chat option unless you're logged in.
The variety of games is on the slim side.
A few past issues (which seem to be resolved now, but worth mentioning)
There are so many casinos online in Ireland these days that it can be difficult to know how and why you should choose a specific one. As someone who has signed up for a lot of casinos in the past, I have specifics I like to look for. It’s fair to say that 888 Casino is definitely a modern and trendy choice, and it certainly attracts a lot of business. But, what are they like to join as a fully fledged member? Join me now gentle readers, as we step under the hood, and examine this casino that seems so popular in Ireland!
An extensive ‘About;’ section reveals that 888 Casino has been running for an impressive two decades. In fact, they display their ‘20 Years of Excellence’ badge with pride and honour. I also discovered that they have a whopping 25 million members, and are listed on the London Stock Exchange. They’ve also scooped a multitude of pretty big casino awards, including the Gaming Intelligence Award for Best Casino Operator, and several Global Gaming titles. The casino accepts members from several different countries, including Ireland (of course), Canada, Spain, UK, and Italy. They have also set up their own Poker gaming site, exclusively for those who love Poker. Colour me impressed.
The games on offer are the reason to join any casino; often we want an experience we can’t get ‘just anywhere.’ Sure, 888 Casino may not have as many games as some of the other casinos I’ve visited, and, at around 150, it might seem like they have a small number, but they favour quality over quantity. Their selection of slots would rival some of the biggest names on the market. The South Park slot is a particular favourite of mine (it’s a good craic). There is also a good selection of table games, including variants of Roulette and Blackjack.
Some players might be disappointed at the limited number of games provided here. And, I do understand that, but I would rather have five Lionel Messi’s on my team than ten Emile Heskey’s! The number of licensed titles 888 Casino have here more than makes up for the fact that they don’t have a huge number. And, I’m not even counting 888 Poker, a separate entity which has hundreds of opportunities to play different forms of Poker. The game selection is underwhelming to start with, but it’s certainly more than satisfactory.
You know 888 Casino are a legitimate site because they have worked with loads of the top names in the industry. Their games are supplied by software giants like IGT, Blueprint Gaming, but they also have their own proprietary software that operates under the name Dragonfish. So there is a dichotomy here between software we know and trust, and that which is an unknown quantity. This can sometimes raise alarm bells, especially as, in the past, it’s been reported that Dragonfish was found to be running a Baccarat game that wrongly advertised the pay out of a couple of bets, which is cause for concern.
Winnings & Payouts
We can see from checking out the Winners Table that just today there have been multiple winners, who have scooped thousands in cash. We also see that the broadcast for winnings over the last 30 days is a staggering €1,085,348,452.100. And the jackpot slots on offer have jackpots that range from several thousand pounds, all the way up to over €2.5 million!
What about payouts? Well, there are tons of great banking options available, including Visa debit, MasterCard debit, GiroPay, Neteller, and Skrill. There is no minimum or maximum withdrawal listed, and the withdrawals take around 5 days to complete. Now, some users have said they’ve experienced problems withdrawing winnings. We have had stories of 888 Casino withholding winnings, though there could well have been justified reasons for this action. Just make sure you read the T’s & C’s very carefully. I know it’s a pain, but it will really save stress and disappointment in the future.
888 Casino Customer Service
Okay, now I am going to get cross. Why you ask? Three simple words – No. Live. Chat. Well, okay, there is a Live Chat function, but you can only access it when you’re logged in and head to the cashier section. And, sometimes the Live Chat doesn’t work very well – this is after the annoyingly long signing up process. Now, 888 Casino do have some in-depth and helpful FAQs, and they have an email and phone service, but, the Live Chat problem is an issue. And it’s a big one. It’s infuriating, time-consuming, and really off-putting. And, on top of this, they take ages to respond to email queries as well. They need to have a much more accessible Live Chat function if they’re going to have any chance of winning me over.
Playing 888 Casino on your mobile or tablet is a thrilling experience and one that will transform your experience of mobile gaming. You have a whole world of possibilities at your fingertips, and it’s never been easier to have an immersive, handheld casino experience. Graphically, the mobile app stands out, and it’s the perfect choice for new members who want to while away their dull lunch break, or their delayed train journey.
888 are obviously a casino after my own heart, as they have gone with the less is more approach to their appearance and layout. The black and lime green colour scheme looked smart, professional, and attractive. Their home page begins with tabs locating the Games, Promotions, Live Casino, VIP, and Blog. They also allow users to change their language or country and provide an icon to take you to their Poker, Sports, or Bingo sites. At the bottom, we have impressive menu tabs that allow you to find information about the casino itself, secure banking, security, the Live Casino, and promotions. Then we get more legal gubbins and a list of some of the best payment methods they use. While the casino appearance verges on looking a little cramped, and there is perhaps too much writing, it remains a sleek, sophisticated, and striking online casino.
Despite a strong start, wonderful bonuses, and some great games, there are too many potential issues for me to rate 888 Casino too highly. The Live Chat issue is really annoying, and, of course, there have been reports of issues in the past. Luckily, I don’t hold a grudge and it seems as though they’re upping their game, so I’ll give them another chance.