Generous welcome bonus
Good sportsbook if that's your thing!
Clean layout and easy to use
No mobile app
Customer service isn't 24hr
Established in 2014, Royal Panda is one of the new kids on the block. But, with the exuberance of youth comes innovation and originality. And this is definitely a casino that does things differently. There are plenty of countries that can become members, but, unfortunately, players from France and the USA are prohibited. The casino might only be around three years old, but it’s definitely made a name for itself and continues to be one of the leading names in the online casino industry.
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There are over 550 games to enjoy at Royal Panda, and this is a pretty large amount. Most casinos offer less than this, while very few offer more, so it’s definitely an impressive array of games, and there is a good amount of variety. You can enjoy great slots games like Starburst, Rainbow Riches, and Mega Moolah. There are also some excellent table games, including classic Blackjack, and multi-wheel Roulette. There are plenty of options here to ensure you will never be short of choice. The only gripe here is there is no Poker client attached to the casino.
Now, you might be wondering what makes gaming at Royal Panda different from gaming at other online casinos. And, it’s true, there’s not a huge amount of difference, but they do use some cracking software for their games (more on this later). But Royal Panda are growing and expanding their game selection all the time, and this is something that bodes well for the future. In addition, they have a sportsbook that can be enjoyed by those who like a flutter now and again. Royal Panda has an impressive and appealing games section, and I found loads of games that were fun and engaging.
As I mentioned before, Royal Panda uses some stellar software in order to ensure they offer customers the best games they possibly can. Among the companies and providers affiliated with them include Evolution Gaming, Microgaming, and Net Entertainment. So, it’s pretty clear they have world-class affiliates working alongside them. This means you can guarantee some of the best and most appealing games in the industry. Royal Panda uses just these three software providers, but, they are arguably the three best in the industry.
Winnings & Payouts
The jackpot total on the site’s homepage shows you exactly what the total winnings are for the casino thus far. You also get a breakdown of monthly wins, and individual player wins. I also clicked on the button for Jackpot Games that took me to the screen showcasing all the excellent Jackpot Games the casino has. My eye was drawn to Mega Moolah, with its jackpot of over €3.5 million. Arabian Nights offers close to €3 million, and there are smaller jackpots too.
It’s important to look at the payouts and the banking methods that are offered for a casino. I found the payout speed excellent here, and transactions were completed within a 24-hour period. There is a maximum withdrawal limit of €50,000 in a 24-hour period, but that’s fine. Banking options are varied, and they include but are not limited to, Bank Transfer, Skrill, Neteller, Ukash, and PaySafeCard. In fact, depending on the payment method you select (and the country you’re in) you will likely experience varied payout times. Overall, I’m very happy with the choice and efficiency on display here.
Royal Panda Customer Service
There is a help tab at the top of the screen, but there’s also a help button along the side for easy and fast access. Click either of these, and you’ll find yourself transported to the ‘Help’ section of the site. Here there is an extensive FAQ section, and, any of the queries or questions I had were answered here. But I still decided to check out the contact options too though, and they had email, phone, and Live Chat functions. The Live Chat function is simple and effective, and the operatives are knowledgeable and quick to answer. But, my one issue is that they don’t offer 24-hour customer service here. The customer support service only runs from 09:00 to 00:30, and this is something I feel they could and should work on.
Royal Panda Mobile Casino
I love a good mobile casino these days. My life is so busy that I don’t have the time to sit down in front of my PC for a couple of hours a day and do some gaming. That’s why I love to be able to pull out my phone on my delayed train journey and have a few spins. Royal Panda offers an amazing mobile casino, with over 200 mobile games available, but, there is no app which means you have to play in the browser.
This is a fun and enjoyable casino, full of character, and plenty of excellent games. There is a variety of wonderful bonuses to choose from, and the casino, deservedly, has an excellent reputation. But, a non-24-hour customer support service and lack of a mobile app prevents Royal Panda from scooping the very highest score.