Decent promotions available
Top-notch software, with the ability to download it so you don't have to stream
Sports betting and slot games are available to play
Great customer service, with strong security protocols
Not a huge amount of games to choose from compared to some others
William Hill is one of the most historically fascinating casinos out there. It’s been around since the 1930s (not online of course!). The online casino was launched a little later, established in 2009, but is still one of the best-known online casinos out there. The company has expanded its international footprint and is now active not only in Ireland, but also in places like Spain, Italy, and Australia. As well as the online casino, William Hill also offers an online sportsbook and William Hill Vegas. This makes it a sprawling and diverse company, with plenty of potential; let’s hope it reaches that potential.
William Hill has a wonderful selection of games to choose from, including some of the best titles on the market. It should be noted that, with 200 games on offer, the selection isn’t huge, and many casinos offer two or three times that number. But, the games on offer here are well-known and respected, and you should be able to find something to satisfy your curiosity. Some of the best slots at William Hill include games like Merlin, Deal Or No Deal, Robocop, and Superman: The Movie.
Slots are a big focus here, but they aren’t the only focus, as the selection of table games will attest. There are some excellent variants of Blackjack and Roulette to choose from, and there’s also a Live Dealer Casino packed full of awesome live games of Baccarat and Hold’em. I love the layout of the games, and the software makes it really easy to play them and have an immersive experience. I only wish there was more of a range of both slots and table games though.
William Hill is powered by Playtech, one of my favourite online casino software providers. This makes me feel a lot happier about putting money into the games at the casino. The graphics, sound, and gameplay are exceptional, and there is even software that allows you to download onto your computer for instant access. In fact, there are no negatives when talking about the software, and it’s one of the big highlights of this casino.
Winnings & Payouts
William Hill doesn’t appear to least details of past winners, or total amounts scooped by their members, which is a mild annoyance. But, based on their reputation and popularity, I can assume it’s probably impressive. You can also get an idea of what sort of winnings are available by checking out the jackpot slots. €6.8 million available on Jackpot Giant? Don’t mind if I do, William Hill!
William Hill has plenty of great banking options, and they use secure methods like Skrill and PayPal for ensuring that the withdrawals and deposits on the site are as secure as they can be. All the withdrawals were very good and generally took just 24-hours to be completed. The best banking options I found were things like QuickCash, PaySafeCard, and Moneybookers. But, for speed, efficiency, and security, I would recommend you use Neteller where you can. You will need to provide ID the first time you withdraw winnings, and this can be quite extensive, but I like the fact William Hill are concerned with account security.
Customer Service at William Hill
You probably know my views on customer service by now! It’s something I consider sacrosanct as a customer who is going to be entrusting casinos with my hard-earned cash. William Hill has a very impressive helpdesk, filled with FAQ sections that will answer most questions. You can also email them on a variety of issues, should you wish to – you can even Tweet them! And, yes, they have a Live Chat function. I spent a bit of time on there with an operator called Anthony. He was polite and attentive, and, for the most part, efficient. Though I did have to provide him with my username, DOB, and answer my security question before he would indulge me, so they’re pretty tight on security, too.
William Hill mobile casino is excellent, and one of the best I’ve played on in some time. As I stated before, I have had the sports app for some time, and that has always been great. The casino app has rich, vibrant colours, excellent graphics, and allows you access to all the games you could want. Whether you’re using the iPhone or an Android device, this is certainly an app you’ll want to have.
When visiting William Hill’s website, we open with the casino icon, and numerous tabs running along the top that can be used to navigate the site. These include Sports, Vegas, Live Casino, Games, giving you easy access to what it is you’re trying to find. Just below this, we have a changing graphic showcasing the different bonuses on offer. Underneath this, things like Promos, Download, Slots, and Rules are listed, and it’s a smart, impressive setup. They also show you a selection of some of the games available on the home page, in case you want to get stuck in straight away. There are a lot, and you feel like there is a vast, sprawling selection of games on offer. You can find the live chat function right at the bottom.
It takes a lot to please me, and for the most part, William Hill has managed to do that in style. They could improve their bonus offers, as well as their selection of games. But, aside from that, I couldn’t find much to grumble about with this casino, and I’d certainly recommend signing up if you want quality and reliability.